- Conflict has more to do with the people involved than the issues involved. The main prognosticator of conflict is anger.
- Keep a long fuse and don't carry matches. Anger is a fuse that, when lit and allowed to burn, can result in an explosion. Be slow to anger.
- Adjust the temperature. You may not be able to prevent a conflict, but you can prevent it from becoming worse. Don't escalate things.
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